Privacy Policy

Effective date: 20th July 2026
Contact: lpw32signs@gmail.com | +81 0742 31 2903

1) Who we are

This Privacy Policy explains how 32Signs (“we”, “us”) collects, uses, and shares personal information when you visit or make a purchase from https://www.32signs.co/.

2) Information we collect

Depending on how you use our site, we may collect:

Contact details: name, email address, phone number
Order details: billing/shipping address, items purchased, order notes, payment status
Account details: login information if you create an account
Customer support: messages you send us
Device & usage data: IP address, browser/device info, pages viewed, and cookies/analytics data

Payment details: Payments are processed by our payment providers. We do not store full card details.

3) How we use your information

We use your information to:

Process and deliver orders worldwide
Provide customer service and handle returns/issues
Communicate about your order (order confirmations, shipping updates)
Improve our website, products, and customer experience
Send marketing messages only if you choose to receive them (you can opt out anytime)
Prevent fraud and keep our site secure
Meet legal and tax obligations

4) Sharing your information

We share personal information only as needed to run our business, for example with:

Wix (our website platform)
Payment providers (to process payments)
Production/fulfillment and shipping partners (to make and deliver your order)
Analytics and marketing tools we use to understand site performance and run campaigns

We do not sell your personal information.

5) International customers

Because we ship worldwide, your information may be processed in countries outside your own. We take reasonable steps to protect your information wherever it’s processed.

6) Cookies & analytics

We use cookies and similar technologies to operate the site and understand how it’s used. You can control cookies through your browser settings and, where available, our cookie banner/consent settings.